December 1st, 2016
It is with great sadness that we announce the closure of RealAir Simulations.
Early in 2015 my partner Carla was diagnosed with aggressive cervical cancer. Early this year, following chemoradiation therapy she was initially told that the treatment had been unsuccessful and was given only 1-2 years to live.
The great news is that further scans taken several months later suggested the cancer was clearing up, and each scan since then has been good news.
This period has been a time of tremendous soul searching, for Carla and to a lesser extent myself. As a result of this I have decided to retire from RealAir Simulations. I wish all of our customers the very best and I hope you get many more years of enjoyment from our products.
All the best,
RealAir Simulations has been in existence for 16 years and in that time we have made many friends among our loyal customers. Concurrent with Sean's personal situation I have reached retirement age and feel I no longer have the energy to carry on with the level of work our customers have come to expect. It has been a pleasure to be a part of producing simulator products which our customers have enthusiastically supported and enjoyed. We will continue to offer support via email for a reasonable time after the website closes for new business. Thank you for your custom which has been appreciated.
At the moment the installers require you to enter a keycode and have that verified by an online database. We will ensure that continues to work for the forseeable future. We will never allow a situation to develop where paying customers are locked out of installing their products. At some point in the future we will create installers that do not require online activation to ensure that no paying customer will ever be unable to install what they paid for. Customer service will also continue into the future.